Before proceeding with the free trial, subscription purchase, or course learning in the CanopyLearn system, it is essential to verify your email address. Upon creating your account, a verification email will be sent to you. If you haven't received the verification email, there are a few common reasons to consider:

1. The verification email from info@canopyapps.com might have landed in your spam folder.
2. Your school or company domain email could have a firewall that blocks emails from @canopyapps.com.
3. It's possible that you or the administrators have already verified your email address.

To ensure prompt resolution, please remember to check your spam folder first. If you still encounter any issues, kindly contact us via the Support Form, and we will assist you in investigating the matter.