language barriers

"It's like you’ve been heard but nobody was actually listening...": Changing the Landscape of the Immigrant Patient Experience

Susan Mirabal has a masters in biology with a biophysics concentration, experience with health policy, and is a candidate for an M.D. In this blog piece, she offers her personal insights into the immigrant patient experience and she discusses her active efforts to change the linguistic and cultural landscape of healthcare in the future. An inspiring woman and an inspiring read!

“Question in, question out:” language resource provision and communicative effort are paramount in moments of urgency and desperation

A guest blog post by Kaitlin E. Thomas, M.A.

"We live in a unique time when many communities are being forced to reevaluate the manner in which they administer services to demographics that present new linguistic and cultural challenges at an unprecedented rate. Too often the solution is to rely on tools that only serve to widen the gap by producing nonsensical text (a challenge for those with low or nonexistent literacy levels) or essentially belittle the patient by speaking “at” them rather than “with” them, or at worst, not speaking to them at all."