A woman called 911 after her husband was attacked with a machete and it took four minutes to connect her to a Spanish-English interpreter over the phone.
“In an emergency situation five seconds seem like a full minute.”
Read about the incidence here
Relatives greive for Raphael Baragan-Alverez, the man who was killed with a machete on the morning of September 5th. Alverez's partner called 911 and was on hold for a Spanish-English interpreter.